IT Resources for Students

 
 

Incoming Students

Welcome and congratulations on joining the UCLA Bruin family! There are a few things you'll need to review and do before you are fully connected to the campus network, but don't worry, you'll be set up in a few steps.

 

Step 1

Set up your Multi-Factor Authentication (MFA).

Step 2

Review the student computing standards.

Step 3

Review the encryption requirements.

Step 4

Visit IT Connect once you arrive on campus.

* Make sure you've reviewed and signed the mobile device policy found in your welcome email.

 

Current Students

Need support for your applications and devices? We are here to help! DGIT's experts can assist you with any personal computing need, including (but absolutely not limited to): 

  • Device encryption 
  • Intelligent Hub installation and assistance 
  • Multi-factor authentication (MFA) setup 

DGIT's Support services include a 24/7 call center and a walk-up support group located in the Center for Health Sciences building (CHS). 

 

IT Support

 
 

Services for laptops & desktops

 

Student Computing Standards

The David Geffen School of Medicine at UCLA requires all entering medical students to have a laptop that meets the minimum standards outlined below.

Note: If you receive financial aid, you will only be eligible to receive funds for this Computing Requirement in your first year.

Mac Laptop Requirement

 

  • Mac OS X 10.12 (Sierra) or newer
  • 4 GB RAM (8 GB RAM recommended)
  • 13” minimum screen size
  • Office 2016
  • Full Disk Encryption is mandated. It is recommended to backup data first. Self-encrypt with Filevault2, Apple’s native encryption software.

 

Windows Laptop Requirement

 

  • Windows 10 Professional Edition
  • 4 GB RAM (8 GB RAMrecommended)
  • 13” minimum screen size
  • Office 2016
  • Full Disk Encryption is mandated. It is recommended to backup data first.
    • If the laptop contains TPM 1.2+ hardware, self-encrypt with Bitlocker.
    • Without TPM* 1.2+ hardware: DGSOM IT will use software to encrypt.

 

* TPM is an embedded security chip that enables native encryption. TPM cannot be added after purchase. A TPM enabled laptop is recommended.

Please note non-compatible hardware/software: Chromebooks, tablets (iPad, Surface pro), Windows Home (OS), Lunux (OS).

 

Network Services & Resources

UCLA Virtual Private Network (VPN)

VPNs allow students to securely access campus resources from remote locations.

 

Get VPN for Mac →
Get VPN for Windows →

 

Safe Exam Browser (SEB)

Safe Exam Browser is a lockdown browser that regulates activities during online midterms and final exams.
Learn more and get SEB →

Security Services & Resources

Sophos Antivirus

Antivirus software protects your device from the latest viruses. 

 

Get Sophos (Mac) →
Get Sophos (Windows) →

 

Cisco AMP

Antimalware software protects your device from the latest malware.

Get Cisco AMP (Windows) →
Get Cisco AMP (Mac) →

 

Encryption Services & Resources

Encryption

Encryption is a required data safeguard for school-issued devices.

Ensure compliance in three steps:

1. See if your device is already encrypted.

Check Windows →
Check Mac →

 

2. If necessary, encrypt your device using Bitlocker or FileVault. You may also visit IT Connect to have experts encrypt your device at no charge. BitLocker and FileVault are recommended for personal computers and are built into most Windows and Mac operating systems. 

Note: Bitlocker is not available for Windows 7 or 10 Home Editions. Visit https://uclahs.fyi/onthehub to upgrade to a Windows version that has Bitlocker.

Set Up BitLocker (Windows) →
Set Up FileValut (Mac) →

 

3. Install OnGuard to access the UCLAHealthSecure wireless network. OnGuard makes sure your device is properly encrypted and allows you to access the UCLAHealthSecure wireless network. 

Get OnGuard (Windows) →
Get OnGuard (Mac) →

 

Productivity Software

Microsoft Office 2016

Included with your mednet credential is the ability to install Office 2016 on up to 5 devices. Get Office 2016 →

 

Box

Secure, HIPAA compliant file sharing and storage. Read more →

 
 

Services for mobile devices

Mobile Device Management

Intelligent Hub

Intelligent Hub mobile device management and monitoring ensures devices meet UCLA security requirements.

Get Intelligent Hub (iOS) →
Get Intelligent Hub (Android) →

Access the ISS instructions on enrolling your iPhone or Android device in Intelligent Hub. Please have your Mednet AD login credentials on hand.

 

Multi-Factor Authentication (MFA)

DUO MFA

DUO MFA adds a layer of security to help protect the school’s network and data as well as individual identities and personal information.

Get DUO (iOS) →
Get DUO (Android) →

UCLA Heatlh:
Activate UCLA Health MFA to remotely access Mednet Email, CareConnect, and more. 

Activate UCLA Health MFA →

UCLA Main Campus:
Activate UCLA Logon (main campus) MFA to remotely access applications protected by UCLA logon ID, including My UCLA, BruinBill, and more.

Activate UCLA Logon MFA →

 

Lecture & Audience Participation

Poll Everywhere

Poll Everywhere enables live interactive audience participation.

Get Poll Everywhere (iOS) →
Get Poll Everywhere (Android) →