Team & Content Collaboration via Confluence
What is Confluence?
Confluence is a powerful online collaboration tool that teams can use to establish knowledge bases, collect and document requirements, post project or individual statuses, share team calendars, and much more. Any authorized user may add, delete, or revise content via the intranet. Users are empowered to take ownership of spaces and customize them for specific needs.
Please Note: Confluence is designed to provide an intranet space, but it is not meant to be an external facing website, and it is not approved for use with Protected Health Information (PHI).
Create, Organize, and Discuss
Confluence is powerful, but it is also simple to use once you get to know it. With this tool, you can easily create, organize, and discuss work with your teams in a secure fashion.
You’ll be organizing your new Confluence spaces in no time.
This service is available 24 hours a day, 7 days a week, and 365 days a year, at no cost.
What happens to my Confluence spaces after I leave UCLA?
Access to your Confluence account will be canceled when you terminate your association with UCLA. All data within the account will remain intact until it is permanently deleted. Once an account has been permanently deleted, it cannot be restored.
Can I control who sees my content?
You can add and update permissions to control who can view and edit your content. You can even enter different settings for different documents.
Can I access an earlier version of a document my teammate has edited?
All content and files are automatically versioned. You can access any version of your project at any time, so you’ll always be able to find the iteration you’re looking for.
What if I can’t find the document I need?
Confluence features a powerful search function that helps you find what you need—even if a collaborator has reorganized folders.
Are other Atlassian Suite applications available? (E.g. Jira, BitBucket, Trello, Souretree, and Bamboo)
These tools are not available as part of our current service offering.
Can I request and purchase add-ons (also known as plug-ins) for my spaces?
We do not support the installation of add-ons at this time. Please submit a service request ticket detailing your interest in any particular add-on, and we will try to accommodate the request in the future if there's widespread need.
Anyone with Mednet AD credentials may use Confluence to access shared and personal spaces.
Accessing Shared Spaces
Use shared spaces to collaborate with a defined group of Mednet users. To use Confluence shared spaces, create a service request ticket with Confluence shared spaces in the Short Description field. To help the team set up your space, please include the below information in the Description field of your request:
A name for your new space. The name should match your collaborative group, team, lab, or project. Example: Dean's Office Planning Committee
The names of the team members who need permission to add users to or remove users from the space
The names of the team members who need editor permissions
The names of the team members who need read-only permissions
[Optional] A short (up to 10 alpha numeric characters) name for the space, which will appear as part of the URL. Example: https://confluence.mednet.ucla.edu/display/DOPC
What if I need support?
If you need to contact IT Support, call Customer Care at 310-267-CARE (x7-2273) or go to IT Connect for walk-up support in the Center for Health Sciences (CHS) building.
Easy Ways to Train
Confluence is an extremely well-documented tool, and you can find helpful documentation on how to create and navigate spaces. These training materials explain how to best use Confluence.
DGIT Demo Page
All new users have access to a demo page with viewing rights. To get you started, this space has common templates and features which you can use in your own spaces, should you wish. Peruse the demo space below.