Need support for your desktop or another device? Looking for audiovisual consulting or software development assistance? We are here to help. We’ve streamlined how you request support so we can provide the best service experience possible.
Choose from one of the options below.
*Customer Care can be reached manually at (310) 267-2273
So that your technology needs are met, we are here to help facilitate a smooth transition as you enter the organization. Let's get you set up as quickly and efficiently as possible so that you can continue your exceptional work. We'd love to connect you with the right teams, resources, and technology to ensure your new lab is fully set-up and secure in your new environment.
New and Current Students
Whether you are a new Bruin needing to get set up for the first time in our network or have been here for a while and need support for your applications and devices, we are here to help! DGIT's experts can assist you with any personal computing needs. We offer self-service, walk-up, and call-in options.
Creating service tickets: current faculty, students, and staff
There are many ways to get help from UCLA Health IT. You can email us, call us, visit our walk-up IT service, or create a ticket for service. You can find quick links for each of these options at the top of the page. This video tutorial will show you how to create and manage IT tickets in ServiceNow.
IT Connect is a walk-up IT support group from DGIT created to help with your personal computing needs. IT Connect is committed to providing the best in-person personal computing services to the UCLA Health Sciences community, as well as to continue to expand the services offered to meet your needs.
Walk-up IT support for all of your device needs.
No appointment is necessary!
Monday to Thursday:
8 a.m. – 5 p.m.
Friday: 8 a.m. – 3 p.m.
Closed on holidays.
IT Connect is located in the Center for Health Sciences building (CHS) in the area west of Café Med, next to the vending machines.
Devices used for University business must satisfy all the security requirements and standards of both the University and UCLA Health Sciences. IT Connect is here to help get your device up to security standards and get you connected.